When Quicken introduced annual subscriptions in Canada earlier this year, it utilized an additional ploy to encourage annual renewals. How did the new management disclose their major change in terms for 2018 in the fancy three-fold mailer that accompanied the upgrade CD? It was only in a hard-to-read fine print footnote.įor those who cannot read that, it says that a purchase would entitle users to one year of Quicken, that data downloads stop at the end of the term, and that usersâ€™ memberships would be automatically renewed each year and users charged the then current renewal rate. â€œThe original intentional crippling of the software after three years was bad enough, but now reducing it to just one year in essence triples the cost for many, and will drive away thousands of users.â€ Â€œThis is a pure money grab by Quickenâ€™s new owners,â€ commented Consumer World founder Edgar Dworsky. The list price for the three year program then was $74.99, but was often on sale for $50 or less, and even lower when bundled with TurboTax. The previous owner, Intuit, required purchasers to upgrade only every three years or lose online access. If not renewed, the user faces the loss of online functionality to update account transactions and pay bills. Capital) is converting the software to a subscription service and charging a regular annual fee of $49.99 for Quicken Deluxe. Starting with the 2018 edition, the new owner of Quicken (H.I.G. Consumer World is warning them that the 2018 upgrade could triple their cost of the popular personal money management program. Over a million Quicken software users are in for a costly surprise if they install the free upgrade CD that many received in the mail last week.

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